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Privacy policy

This privacy policy explains how we use any personal information we collect about you when you use this website.

WeDoJapan Ltd is committed to the protection of the privacy of visitors to this website. On the site, we collect personal data when you make contact with us or we respond to your questions. Personal data may include details such as your company name, title, postal and email address, country of residence, telephone number and any other information you wish to supply.

Unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process and fulfil your requests. In addition to the personal information that you may provide us, this site may use technology that lets us collect certain technical information such as your Internet protocol address, your computer’s operating system, your browser type, traffic patterns and the address of any referring websites. Any such data will be maintained in the United Kingdom.

What information do we collect about you?

We collect information about you when you register with us or place an order for services. We also collect information when you voluntarily complete customer surveys, or provide feedback. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to provide requested services and, if you agree, to email you about other services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.

WeDoJapan Ltd will not share your information with other companies for marketing purposes. We may send your details to, and also use information from, credit reference agencies and fraud prevention agencies.


We may also occasionally email you promotional information concerning WeDoJapan services. This is mainly in the form of an occasional email newsletter. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click unsubscribe on any of our newsletters, or contact us directly at moc.n1718831161apajo1718831161dew@t1718831161catno1718831161c1718831161

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us via contact form. We may make a small charge for this service if there is a significant amount of work involved in fulfilling the request, otherwise it will be free of charge.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. Individuals who wish to complain to WeDoJapan Ltd about how their personal information has been processed may lodge their complaint directly by contacting us via contact form.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 25 May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.

WeDoJapan Ltd, 66 Nightingale Ave, Frome, BA11 2UW

Please do call or drop us a line to discuss how we can help your business, or for a no obligation estimate.​

Connect with us

Are you interested in hearing about Japan, translation and our work? Sign up for the WeDoJapan Newsletter.

Professional affiliations

Tony is a qualified member of the Institute of Translation and Interpreting (ITI). Tony and Yoshie are members of the Japanese language specialist network of the ITI.

Partner organizations

WeDoJapan is an official business partner of Export to Japan, a project led by UKTI to assist UK companies doing business in Japan. See here for more details.